The Tokyo Metropolitan Government is making groundbreaking strides in integrating AI technology into public administration. From August onwards, the artificial intelligence chatbot, ChatGPT, will take on roles traditionally associated with clerical work across all government offices, announced Gov. Yuriko Koike on Tuesday.
This pioneering use of AI, said Gov. Koike, has the potential to revolutionize the practice of public administration. By evaluating the pros and cons of the AI tool, better city governance can be achieved.
The transformative AI tool will handle tasks such as drafting documents in a question-and-answer format. Additionally, the metropolitan government is also actively seeking suggestions from employees regarding other practical applications of ChatGPT in enhancing productivity and effectiveness.
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Chatbots, like ChatGPT, are software applications trained on copious amounts of data sourced from the internet. Their ability to process and mimic human-like conversation with users means they can respond to user instructions and questions in a way that closely resembles a human interaction.
In response to potential concerns about data privacy and the prevention of confidential information leaks, a special project team has been established. The team’s responsibility is to assess the efficiency of ChatGPT and to devise guidelines for its secure and effective use, according to metropolitan government officials.
In an initial test of the AI tool’s practicality, Yokosuka, Kanagawa Prefecture, became the first local government in Japan to begin using ChatGPT last week. The one-month trial in April demonstrated the chatbot’s ability to enhance work efficiency, particularly in tasks such as text composition.
According to estimates by the Yokosuka government, the continued use of ChatGPT could lead to significant reductions in working hours, saving at least about 10 minutes per day. This move towards integrating AI technology into public administration marks an important milestone for the Tokyo Metropolitan Government, promising an era of improved efficiency and innovation.
This news is based on an article published in the Japan Times.
