Vietjet Air and Trip.com Group: Crafting a New Chapter in Travel Ease
The world of travel is about to undergo a radical transformation as Vietjet Air, renowned for its budget-friendly flight options, teams up with Trip.com Group, a behemoth in the industry. By combining Vietjet’s vast flying network with Trip.com’s comprehensive travel services, this groundbreaking Memorandum of Understanding (MOU) aims to streamline the trip for travellers throughout the globe.
Fusing Services and Technological Innovations
This collaboration is a masterstroke of mutual benefit. Vietjet’s clientele now have the luxury of accessing Trip.com Group’s myriad services, such as hotel reservations, airport transfers, and local attractions, all through Vietjet’s own portal. In return, Trip.com Group is set to amplify Vietjet’s global footprint with state-of-the-art solutions like the Virtual Interline, enhancing the airline’s network and delivering valuable insights to refine customer experiences. A unique data integration initiative will also enable customers to enjoy myriad benefits from both Vietjet SkyJoy and Trip.com Rewards, unlocking a treasure trove of rewards and incentives.
A Shared Vision for Customer Delight
Both organizations are united in their commitment to customer satisfaction. “Together, Vietjet and Trip.com Group will create a seamless travel experience, offering a comprehensive range of travel content, products, and exciting deals,” they jointly announced.
Mr Yudong Tan, Chief Executive Officer, Flights, Trip.com Group, said, “We are delighted to partner with Vietjet Air, a leading low-cost airline, to offer travellers seamless experiences when planning and booking their trips with a comprehensive range of travel products and deals. We have worked with Vietjet before on successful campaigns to promote Vietnam as a destination of choice for travellers, and believe our mutual commitment to prioritising customer satisfaction is a testament to both companies’ customer centricity. We look forward to a fruitful partnership with Vietjet Air.”
Unveiling Celebratory Promotions
In celebration of this significant partnership, an exclusive promotion has been unveiled, offering up to 50% off on Vietjet airfares until January 22, 2024. This enticing offer, applicable across Vietjet’s entire flight network, can be availed through Vietjet’s website and mobile app, as well as Trip.com, using specific promotional codes.
Boosting Malaysian Travel Connections
This partnership holds special significance for travelers in Malaysia, with daily direct flights connecting Kuala Lumpur and Ho Chi Minh City. The promotion presents a splendid opportunity for Malaysian tourists to discover Vietnam, valid for travel from March 30 to October 31, 2024, excluding peak seasons.
Vietjet’s Expanding Global Influence
Vietjet’s stature as a leading low-cost airline is further cemented by its recognition from AirlineRatings.com. Operating a fleet of nearly 110 aircraft, Vietjet connects over 30 international destinations, serving a customer base of 32 million worldwide. This partnership is anticipated to further enhance its global presence.
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Rising Interest in Vietnam-Related Travel
Last year, Trip.com Group’s platforms saw a staggering 299.7% YoY increase in bookings for Vietnam-related products, paralleling the 344.2% growth in arrivals to Vietnam. Similarly, outbound travel from Vietnam has been on the rise, with a 213.2% YoY increase in bookings.
This strategic alliance between Vietjet Air and Trip.com Group not only aims to elevate the travel experience for customers across the globe but also marks a significant shift in the global travel industry. By integrating technology, convenience, and a focus on customer-centric strategies, they are setting the stage for an unparalleled travel journey.
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