Sendbird Unveils Game-Changing AI Chatbot for Small and Medium Businesses
Sendbird, a market leader in communication platforms for online and mobile apps,…
Vonage’s 2024 Report Unravels the Transformative Impact of AI in Customer Engagement
A New Era in Customer Engagement: Vonage's 2024 Report Unveiled In a…
Vietjet Air and Trip.com Group Embark on a Pioneering Partnership to Transform Global Travel
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Febrianto Siboro Takes the Helm at SAS, Aiming to Boost Southeast Asia’s Digital Landscape
SAS's Calculated Move in Southeast Asia In a strategic maneuver, SAS, a…
Amazon’s Cutting-Edge AI Revolutionizes Customer Review Authenticity on Its Platform
The Evolution of Customer Reviews on Amazon Since its inception in 1995,…
Sedin Gabeljić on Conversational AI: Shaping the Future of Customer
In an enlightening interview, Sedin Gabeljić, a leading expert in the field,…
Free Returns: A Bittersweet E-Commerce Love Story You Can’t Resist
In the wonderful world of e-commerce, where everything is just a click…
Boosting Customer Satisfaction: The Importance of Human Touch in Digital Services
In today's digital world, consumers demand convenience and efficiency. However, recent studies…