Sprinklr, the renowned Unified Customer Experience Management (Unified-CXM) platform for today’s enterprises, has unveiled its latest executive move. The company proudly introduces Scott Harvey as their new Executive Vice President of Customer Operations. This strategic appointment is set to further solidify Sprinklr’s commitment to delivering unparalleled customer experiences.
Scott Harvey’s Impressive Track Record
Mr. Harvey’s journey to Sprinklr is paved with significant achievements. He transitions from Stripe, where his role as the global head of technical sales and services saw the company’s revenue more than double under his watch. Before his stint at Stripe, Harvey held pivotal roles at ServiceNow, Inc. His leadership there was marked by a meteoric rise in revenue from $425 million to a staggering $4.5 billion, and a workforce expansion from 1,800 to 13,000.
CEO Ragy Thomas on the Appointment
“The Sprinklr unified customer experience management (Unified-CXM) platform built with proprietary Artificial Intelligence (AI) is a no compromise approach to better customer experiences for the world’s leading enterprise brands. With our unique ability to unify customer experiences, we are attracting world-class leaders like Scott to help optimise our customer-facing operations as we continue our journey of growth and scale,” expressed Mr. Thomas. He further added, “Scott will help strengthen our pre- and post-sales rigor so sales can translate our world-class technology to measurable and transformative business value and our post-sales can deliver on the promises made one hundred percent of the time.”
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Scott Harvey’s Vision for Sprinklr
“The most exciting thing about joining Sprinklr is the opportunity to work directly with iconic brands and strategic partners across almost all industries to help transform businesses and their front office. When there is opportunity to grow into new or existing accounts while providing increased value, that is an exciting journey that I want to be a part of,” shared Mr. Harvey.
Sprinklr stands as the sole provider of the Unified-CXM platform for enterprises, supercharged by industry-leading AI. Those keen to delve deeper into Sprinklr’s offerings and vision can visit their official website.