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Marketing In Asia > Blog > Business > News > Technology > Amazon RFID Support Expands to Softline Products: A Game-Changer for Checkout-Free Shopping
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Amazon RFID Support Expands to Softline Products: A Game-Changer for Checkout-Free Shopping

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Last updated: 2023/09/20 at 7:42 PM
Dr. Surbhi Sharma
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Amazon RFID Support Expands to Softline Products: A Game-Changer for Checkout-Free Shopping

In a move that further solidifies its reputation for technological innovation, Amazon announced in September 2022 that it would be expanding its “Just Walk Out” store technology to include Amazon RFID support for softline products. This development marks a significant leap in the capabilities of the Just Walk Out technology, extending its reach from merely grocery and convenience items to a broader spectrum of products.

Key Highlights:

  • Amazon’s announcement in September 2022: Incorporation of RFID tags on softline products.
  • Challenges: Softline products, given their composition, have traditionally been harder to tag with RFID due to interference concerns.
  • Innovation: Amazon’s new RFID tag tailored for softline goods—clothing, shoes, and accessories.
  • Milestone: The Climate Pledge Arena in Seattle, opened in October 2021, became the inaugural Just Walk Out store with this RFID support.
  • Expanded Rollout: Locations now include Amazon Go in New York and Amazon Go Grocery in Seattle.

Tackling the Softline Challenge

Historically, softline products like clothing and accessories posed a conundrum for RFID tech, primarily because these items often incorporate materials that disturb radio waves. However, Amazon’s technological prowess shone through as they designed a new breed of RFID tags. These are not only petite and malleable but are also apt for a diverse range of materials that constitute softline products.

The Journey Since The Debut

Having debuted the softline product’s RFID capability at the Climate Pledge Arena, Amazon has since incorporated Amazon RFID support at its other storefronts like the New York’s Amazon Go and Seattle’s Amazon Go Grocery.

Also read: Love, Bonito Debuts Its Largest Store in Hong Kong’s Pulsating Retail Hub

Amazon RFID support for softline products is not merely a tech enhancement; it translates to tangible benefits for retailers:

  • Speedier Checkouts: Customers relish the luxury of entering, picking what they fancy, and exiting without pausing for a checkout, slashing the queue times substantially, especially during rush hours.
  • Enhanced Stock Management: Tracking the product’s journey, from the storage to the display shelves becomes seamless with RFID tags, enabling retailers to spot and rectify inventory discrepancies promptly.
  • Theft Mitigation: With RFID tags in place, pilfering attempts can be thwarted effectively as it becomes a challenge for shoplifters to exit undetected with unaccounted merchandise.

Looking Ahead

There’s no denying that Amazon’s RFID support for softline products is more than a mere technological stride; it’s revolutionizing the landscape of checkout-free shopping. The blend of reduced checkout durations, streamlined inventory management, and a plunge in theft incidents makes a compelling case for its adoption. With its ongoing success, one can anticipate a burgeoning number of Just Walk Out stores catering to softline products in the near future.

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TAGGED: Amazon RFID support, checkout-free shopping, inventory management, Just Walk Out stores, reduced theft, RFID technology, softline products

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    Surbhi Sharma September 20, 2023 September 20, 2023
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    By Surbhi Sharma
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    I am PhD in Mathematics from IIT Roorkee currently working as a Market Research & Data Analyst. I have a demonstrated history of working with Startups & Corporates across private equity, e-commerce and software product industries.
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