Today, global tech powerhouse Salesforce broke new ground by announcing the general availability of Slack Sales Elevate. This innovative solution weaves together Sales Cloud and Slack, creating a personalized sales command center that streamlines processes, automates mundane tasks, and fosters a collaborative workspace.
Slack Sales Elevate: A Game Changer for Sales Teams
Salesforce has equipped sales teams with a cutting-edge tool designed to supercharge productivity and transform the way sales teams collaborate and succeed. By incorporating Sales Cloud into Slack, a platform already familiar to many sales teams, Slack Sales Elevate facilitates efficient and focused teamwork, leveraging Salesforce’s rich data insights.
The Challenge for Modern Sales Teams
Sales professionals face an increasing pressure to drive revenue and meet customer expectations. However, Salesforce’s State of Sales Report highlighted a glaring issue – sales reps are mired in administrative work and complex tools, with more than 70% of their time consumed by non-sales tasks. Rob Seaman, SVP of Product at Slack, asserted, “A Slack-based approach to selling will make it easier than ever for Sales Cloud customers to focus on the work that matters: working with customers and closing deals.”
What Slack Sales Elevate Offers
Slack Sales Elevate equips every level of the sales team – from reps to managers to sales operations – with an arsenal of tools and automations. These are some of the key features:
- Personalized Sales Home: Sales teams have access to a wealth of customer data and business insights in one convenient Slack space. This customizable workspace provides reminders, KPI tracking, and a comprehensive view of opportunities that are synced with Salesforce.
- Instant Account Updates: Users can configure automatic notifications for real-time updates on deals, new opportunities, and pipeline changes. This transparency ensures the entire team is always aligned and up-to-date.
- AI-Powered Workflows: In the near future, sales teams will have the capability to create AI-powered, no-code workflows triggered by Salesforce notifications without any technical expertise required.
- Best Practices at Scale: Teams can leverage templates for processes or Slack canvases for executive briefings and mutual close plans, integrated with their Salesforce data, to facilitate consistent, effective processes.
Customer and Analyst Feedback
Salesforce’s innovation is already winning praise from customers and analysts. Lauren Farber, Director of Business Operations at Roku, expressed her excitement for the integration, saying it made pipeline management and actionable business insights “infinitely more accessible and efficient”. Sofie Peedu, Head of Commercial Sales at Box, echoed this sentiment, highlighting the potential for shorter sales cycles and increased customer satisfaction.
Irwin Lazar, President and Principal Analyst, suggested that Slack Sales Elevate could significantly improve productivity and sales rates by providing a single hub for work, thereby eliminating the need to switch between apps to manage opportunities.
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Pricing and Availability
Slack Sales Elevate is now available to Slack Business+ plans and above, as well as Professional, Enterprise and Unlimited Sales Cloud editions, at a price of $60 per user per month. Future updates, including AI-generated templates, AI-powered workflows, support for additional Salesforce records, and record-mapped channels, are expected to be rolled out soon.
For further information, please visit Salesforce’s official website or contact your sales representative. Kindly note that unreleased services or features mentioned are not currently available and may not be delivered as projected.
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