A New Era in F&B Payment Solutions
Adyen, a globally renowned financial platform, has made a significant move in Singapore by integrating its innovative ‘Adyen for Platforms’ with TabSquare, a Delivery Hero entity. This collaboration is set to redefine the customer experience in Quick Service Restaurants (QSRs), marking a pivotal moment in the region’s financial and technological landscape.
Adyen for Platforms: Simplifying Transactions
Adyen for Platforms, a comprehensive payment solution, is designed to cater to the unique needs of marketplaces, on-demand services, and platform-based business models. It promises to simplify and speed up payment processes, thereby enhancing the overall customer experience. Esteemed international brands like Shopify, Lightspeed, and ROLLER are already harnessing the benefits of this platform.
TabSquare: Harnessing AI for Enhanced F&B Services
TabSquare, now part of Adyen for Platforms, is leveraging AI technology to revolutionize the food and beverage sector in Singapore. Their solutions enable restaurants to manage orders, process payments, and engage with customers more effectively. With Adyen’s technology, TabSquare introduces SmartPay, a comprehensive payment system offering an integrated, cross-channel customer perspective.
SmartPay: The Game-Changer in Payment Processing
SmartPay, powered by Adyen, is not just a payment solution but a strategic tool that empowers restaurants to achieve operational efficiencies and revenue growth. Notable users like Nasi Lemak Ayam Taliwang have already experienced the benefits of this integration.
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Quotes from Industry Leaders
“Adyen is a key ally in our journey to enhance and transform our digital payment services for F&B merchants,” said Anshul Gupta, co-founder, TabSquare. “There are many payment solutions in the market, but most of them do not meet the unique requirements of the F&B segment. For our SmartPay solution, we have leveraged the capabilities of the Adyen platform and built our payment solution on top of it to address the requirements of the F&B segment. SmartPay seamlessly integrates into the restaurant’s TabSquare environment, offering a smooth and seamless ordering and payment flow. Restaurants can provide guests with expanded payment options, all processed in under 18 seconds. This leads to quicker table turnovers and potentially up to a 20% increase in their revenue.”
“SmartPay allows us to streamline our order processing and payments – making it quicker for us to turn over tables to welcome our next diners,” said Mr Noorman Mubarak, Founder of Nasi Lemak Ayam Taliwang. “Furthermore, the variety of payment methods we now offer makes it easy for our patrons to pay, especially for tourists who come from afar to try our Michelin Guide nasi lemak.”
“TabSquare is paving the way for digital innovation in the F&B industry, and we are honored to be the preferred payment partner on their transformation journey,” said Priyanka Gargav, Country Manager, Singapore, and Head of Commercial, Southeast Asia and Hong Kong, Adyen. “Our in-person payments solutions introduce simplicity to customer experiences, in an industry where speed and flexibility is key. The partnership offers TabSquare’s QSR users a subscription to payments innovation, and allows their businesses to grow at scale.”
The Impact of SmartPay Integration
SmartPay has significantly streamlined operations for QSRs. Integration with Point of Sale systems has automated transaction inputs, enhancing accuracy and operational efficiency. This has led to faster table turnovers and increased revenue, with some establishments reporting up to a 20% revenue increase.
Future Prospects: Growth and Innovation
Adyen for Platforms stands as an agile solution, enabling platforms in Singapore to integrate financial products seamlessly into their offerings. This launch is expected to spur growth, manage risks, and provide rich customer insights, all from a single integration.
To explore more about Adyen for Platforms and its impact on the F&B industry, visit here.
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