AXA Hong Kong & Macau and Klook, the global online booking platform, are enhancing their strategic partnership with a comprehensive rental car insurance plan, aptly named “Klook Rental Car Protection”. This initiative aims to provide robust rental car coverage for Klook’s international customers in response to the surging global travel demand.
Customers can access this plan exclusively when booking a rental car through Klook’s digital platforms. Choosing either the “Premium Package” or “Super Package Plus” overseas car rental plans allows customers to enjoy advanced coverage underwritten by AXA.
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The policy offers a broad range of protections, including rental car excess coverage, personal accident protection, compensation for lost travel documents in the rental car, and coverage for non-refundable rental car fees due to unexpected flight disruptions. The insurance policy also accounts for potential rental car replacement and parking fees resulting from traffic accidents and automatic extension of the rental car insurance period.
To enhance customer experience, Klook clients can review their policies and file claims through AXA’s Emma app, a comprehensive platform for insurance and health services. This provides customers with instant support, regardless of their location.
Building on the success of the “Klook Travel Care” service launched in December, AXA and Klook remain committed to addressing their customers’ needs by broadening their product range available on Klook, ensuring customers can enjoy comprehensive, worry-free travel. This news is based on Marketing Interactive.
