New AI Agent unifies customer profiles in hours, not months, giving data teams the foundation they need to unlock ROI from Artificial Intelligence
Amperity, the leading enterprise customer data cloud, today announced the launch of the industry’s first Identity Resolution Agent, a breakthrough innovation designed to help marketers, retailers and enterprise brands rapidly unify fragmented customer data and build the AI-ready foundation enterprises need to drive growth.
As economic headwinds persist and customer expectations climb, AI has emerged as a top priority across industries. But despite AI’s promise, most organisations are far from ready. A recent MIT Technology Review Insights study found that 78% of global companies are not “very ready” to deploy natural language tools like large language models (LLMs) and AI agents. The primary blocker? Disconnected, inaccurate customer data.
Amperity’s Identity Resolution Agent solves this foundational problem
“AI is only as good as the data that fuels it,” said Tony Owens, CEO of Amperity. “Our new agent gives data teams the power to rapidly transform fragmented customer records into a single source of truth. It turns structured, unstructured, and synthetic data into a strategic asset, accelerating the path to real business outcomes from AI.”
Built on Amperity’s patented AI and machine learning capabilities, the Identity Resolution Agent gives marketers, retailers and enterprise brands a fast, intuitive way to prepare accurate, AI-ready customer data. The tool streamlines the entire identity workflow – from data ingestion to matching and Quality Assurance (QA) – making it easier than ever for data teams to deploy identity strategies and unlock business value.
Key Features:
- AI-Led Data Preparation: Eliminate repetitive work and complex coding. Let AI standardize and match data in hours, not months.
- Multi-Dimensional Identity Resolution: Blend deterministic and probabilistic matching strategies to meet use-case needs—from high-confidence operational identities to broader marketing audiences.
- Transparent QA Environment: Benchmark and inspect identity resolution through a visual interface, with full visibility into how connections are made.
- Flexible Architecture: Integrate seamlessly with data environments like Databricks and Snowflake. Use Amperity’s patented Sandbox to test and ingest new data sources without breaking production workflows.
Enterprise brands are already seeing results. One leading retailer used Amperity’s identity capabilities to uncover 3.5 million previously unreachable customer emails—unlocking new revenue in a matter of weeks.
With this launch, Amperity strengthens its position as the foundational data layer for AI-powered customer experiences—from real-time personalisation to predictive analytics and beyond. The Identity Resolution Agent gives brands the trustworthy data they need to make every AI initiative a success. To learn more about Amperity’s Identity Resolution Agent, check out the demo.
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