Zebra Technologies Corpora3on (NASDAQ: ZBRA), a global leader in digitising and automating workflows to deliver intelligent operations, today announced that Ninja Van Malaysia, one of the country’s fastest-growing logistics providers, has modernized its fulfilment opera3ons with Zebra’s warehousing solutions.
Founded with a clear ambition to connect Southeast Asia with hassle-free delivery, Ninja Van Malaysia serves nearly 25 million recipients nationwide. As the company scaled to serve both e-commerce and B2B clients, the complexity of its fulfilment operations grew. This created a need for agile, automated solutions to keep pace with high order volumes, diverse client requirements, and time-critical dispatch schedules without peak-period lag.
To consolidate workflows, Ninja Van Malaysia implemented the cloud-native AC2 WAVE Warehouse Management System (WMS) in partnership with Zebra PartnerConnect independent soZware vendor (ISV) AC2 WAVE. To ensure seamless execution on the warehouse floor, the company deployed Zebra’s TC2 series mobile computers, giving warehouse workers mobile access to the WMS, as well as Zebra’s ZD200 series desktop printers.
This integrated solution connects the frontline from picking to final dispatch. Workers use the TC2 devices for real-3me guidance on inventory locations, improving asset visibility. AZer picking, items are labelled at packing stations using ZD200 printers. Ninja Van utilizes both thermal transfer and direct thermal technology within the ZD200 series to support specific opera3onal use cases, instantly producing the accurate labels needed for correct parcel routing.
“With faster scanning and a system that keeps everything flowing seamlessly, our operations are now smoother, more efficient, and truly exceptional,” said Tzi Zhao Lee, Director of Supply Chain and Partnerships, Ninja Van Malaysia. “Instead of waiting for the system to catch up, things just move. I can now spend less time at the warehouse troubleshooting, as things take care of themselves. There is less frustration, people are happier, and they keep their momentum going throughout the shiZ.”
This combined strength of Zebra devices and AC2 WAVE WMS has driven a noticeable improvement in operational speed and accuracy. Operators are now comfortably handling 30 to 60 scans per minute – effectively doubling previous scanning speeds as they rapidly process individual items across thousands of daily orders. Furthermore, the reliability of the ZD200 printers helps ensure that labels remain legible throughout the delivery journey, contributing to the virtual elimination of customer complaints regarding missed or delayed deliveries.
“Malaysia’s rapidly growing digital economy places immense pressure on logistics providers to deliver with unprecedented speed and accuracy,” said Kym Lim, Country Manager for Malaysia and Brunei, Zebra Technologies. “Ninja Van Malaysia’s success is a powerful example of how equipping a connected frontline with the right technology can drive significant operational modernization. Zebra’s warehousing solu3ons with the robust AC2 WAVE WMS have enabled Ninja Van to overcome critical peak-volume challenges, empowering its workers to deliver reliable, exceptional service.”
KEY TAKEAWAYS
• Ninja Van Malaysia doubled its scanning speeds and eliminated peak-period lag by integrating Zebra’s TC2 series mobile computers with AC2 WAVE WMS, resulting in higher workforce productivity and improved morale.
• The deployment of reliable ZD200 series desktop printers enabled the instant generation of accurate shipping labels, contributing to seamless parcel tracking and a drastic reduction in fulfilment-related customer complaints.
• To learn more about Ninja Van Malaysia’s success story, visit here.
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