Changi Airport has once again claimed the title of the world’s best airport according to Skytrax, a well-known airline research group. This prestigious recognition has bumped Doha Hamad Airport from the throne, a previous winner of the award.
Ranking second in the survey is the Qatar Airways-owned Hamad International Airport in Doha, Qatar, followed by Tokyo Haneda, Seoul Incheon, Paris CDG, Istanbul, Munich, Zurich, Tokyo Narita, and Madrid Barajas, rounding up the top 10.
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The Skytrax survey has been conducted since 1999, with over 500 airports covered. The 2022-2023 survey was conducted from August to February and included traveller feedback on various international airports and their services. The survey assessed key performance indicators such as check-in, arrivals, transfers, shopping, security, and immigration.
This year marks the 12th time that Changi Airport has won the Skytrax award, a testament to its exceptional facilities and services. Changi Airport opened its doors in 1981 and has since built four operational terminals for domestic and international flights.
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In last September, the airport announced its plans to construct a fifth terminal called Terminal 5 or “Changi East”. This new terminal will cover 1,080 hectares, equivalent to Singapore’s Pan Island Expressway, and will be the airport’s largest expansion to date. The expansion project will be undertaken by the Changi Airport Group, the Civil Aviation Authority of Singapore, and the Ministry of Transport and will feature a three-runway system, tunnels and underground systems, landside and aviation support facilities, and an industrial zone.
Changi Airport’s win in the Skytrax survey is a testament to its unwavering commitment to delivering exceptional airport services and facilities to travellers. Its upcoming Terminal 5 project is a further indication of its drive to provide world-class infrastructure to meet the needs of an ever-growing number of passengers.
