Key Market Research Industry Trends (2023)
Market research is collecting, analyzing, and interpreting data about a particular market,…
Creating a Positive Spiral in Your Business: A Case for Outsourcing
Today, many businesspeople are familiar with the concept of creating a positive…
Chatbot Platform Gupshup Acquires Bengaluru Customer Service Platform OneDirect
Conversational messaging startup Gupshup acquired Sequoia-funded OneDirect—an omnichannel customer-service platform—for an undisclosed…
Tidio Raises $25M To Automate Customer Service Interactions
During the pandemic especially, it’s become overwhelming for small- and medium-sized businesses…