Customers who have a good time with a company are more inclined to buy from them again and to suggest them to others.
A poor customer service encounter could result in unfavorable evaluations, which would be detrimental to your reputation and could cause you to lose business.
Personalizing consumer experiences with data and behavior can boost customer happiness and loyalty.
A high quality user experience can boost SEO because Google and other search engines factor it into their rankings.
Boosting a company's bottom line is as simple as prioritizing the satisfaction of its customers.
Your digital marketing efforts will be more successful, and your business will expand, if you put the consumer experience first.